LSI #13-
Behavioral Health Part 1 of 2
As we become more familiar with the 16 Life Safety
Initiatives, we are able to take a more focused look at them individually, so
we can spend more time on implementation and less time on familiarization. This
article will cover some of the application aspects of Life Safety Initiative
#13. Part 2 will discuss After Action Reviews and offer some options to
implement an AAR system in your organization. But first, it is
significant to accentuate the reason why firefighter safety is the paramount
priority.
The most common and emotional argument supporting firefighter
safety is that we all have loved ones that expect us to return at the end of
our tours and at the end of our careers. However, when we signed up as
firefighters, we agreed that we were willing to put our lives at risk in order
to save another. That is and will always be our primary mission, even though it
might result in us not returning to our loved ones. Therefore, if we get
hurt, injured or killed, our ability to complete the mission is either
eliminated or inhibited. It has negative
impact on the rest of our team, reducing their capacity to complete the mission
as well. So if we are truly servants in our fire service, we will
recognize and practice that firefighter safety comes first, not just so we can
go home, but because of the people we agreed to care for.
Life Safety Initiative #13 states that “Firefighters
and their families must have access to counseling and psychological support.”
Over the past several years, fire service behavioral
professionals have researched how effective our behavioral health programs have
actually been. If we take into account our own experiences with critical
incidents and managing fire service stress, we are probably not surprised
to learn that we have much to improve upon. While we have come a
long way from the “tough it out” days, we still have a long way to go.
Most of us are familiar with the “Mitchell Model,” likely with
our strongest (or only) emphasis being on the critical incident stress
debriefing session (CISD). The Mitchell
Model is intended to be utilized in its entirety, pre-emptive to, then through
a critical incident. Unfortunately, we have learned that much of the fire
service only utilizes the Mitchell Model in part. It is intended to be utilized as a full
system rather than a pick-and-choose. A solid argument exists that we
tend to focus solely on the debriefing because we are response-minded rather
than pre-plan minded. Furthermore, an inherent defect in CISD is that it treats
everyone as if they were traumatized in lieu of a mechanism to identify those
that were. Ultimately, research indicates that debriefings not supported
with pre-crisis preparation and follow-up referrals, will actually cause more
harm than good. Findings demonstrate
“inert” effects in the best cases. In
worst cases, responders are forced into debriefings that they are not ready for
or would not like to participate in; thus ultimately causing more harm than
good.
The nuts and bolts is that the fire service is trending away
from a stand alone, unsupported, debriefing as a solution, and more towards a
systems approach. Most of the development has solid foundations in
military environments that have shown to be successful. In support of
Initiative 13, below is a program overview of what we can expect to see in the
near term from the National Fallen Firefighters Foundation.
Psychological First Aid- PFA (How we treat the public we serve):
is designed to reduce the initial distress caused by potentially traumatic
events, as well as to foster adaptive functioning. PFA can be a critical tool
for first responders as they assist adults, children, adolescents and families
in the immediate aftermath of emergency situations. If fire/rescue personnel practice the
principles of PFA every day with the people they serve, when the worst happens
and they need to take care of one another, they will have better skills to do
so.
Behavioral Health Assistance
Program- BHAP:
structured program developed by a firefighters to provide access to
professional counseling, assessment, and treatment services to their employees
and their families. Services should include assistance with a wide range of
problems in living and should include referral for competent specialty care
where indicated. Intended to replace classic EAPs.
Peer Teams- A program of structured
non-professional(clinical) assistance provided by a fire department, labor
organization, and/or membership organization through which specifically
prepared firefighters assist their colleagues in developing and maintaining
resilience, addressing difficulties, recognizing when additional help may be
warranted, and accessing professional resources when indicated or desired. Next
level from PFA and SFA.
Mechanisms to Identify PTE (Potentially Traumatic
Events)-
After Action Reviews, Trauma Screening Questionnaires, Stress
First Aid, Peer Support. These
are intended as different tools to be able to determine when and if a
firefighter has had a PTE.
Cognitive Behavior Therapy- CBT: A type of
psychological therapy that is generally short-term and focused on helping firefighters
deal with very specific problems, such as those brought on by a traumatic
event. During the course of treatment, people learn how to identify and change
destructive or disturbing thought patterns that have a negative influence on
their behavior.
The Medical University of South Carolina has obtained a Fire
Act Grant to develop a website to train clinicians. This will move the issue of
untrained clinicians treating firefighters well along. NFFF strongly advises the use of Trauma
Focused Cognitive Behavioral Therapy as the approach utilized by BHAP and other
clinicians.
As these programs are released, we can anticipate much more
of a structured approach to taking care of our own. Our culture in the fire service has
traditionally been response-minded, so unfortunately, it is the same approach
we have taken towards caring for our firefighters. The potential exists to prevent and treat
stress before it reaches considerable difficulty and it is up to identify and
implement mechanisms to accomplish that.
As we adapt and further appreciate planning and prevention increasingly
more, we can translate that directly to taking care of our best resource, our
people.
Next month we will look at After Action Reviews, how they
directly support behavioral health; and, when used within an effective system, how
they can exponentially increase our service delivery potential.
Rob Franklin, Battalion Chief
LANCASTER FIRE DEPARTMENT
RFranklin@lancaster-tx.com
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