From time to time, fire departments
respond to incidents, which appear to be routine, but firefighters end up
encountering violent individuals. One
such incident happened in Missouri City in the fall of 2010. The firefighters from Station 1 were
scheduled for a smoke detector battery change at a residence. Upon arrival at the home, firefighters heard
some people yelling. As they approached
the door, the verbal altercation became a physical domestic dispute. Per department policy, the firefighters
backed out away from the house and around the corner to remain out of sight of
the actors while requesting assistance from the police department. The police responded emergency traffic and quickly
brought the situation under control.
Life Safety Initiative 12
recommends the following strategies designed to reduce the likelihood of injury
or death from responding to violent incidents.
·
Improved understanding and application of
Dynamic Risk Management
·
Initiate or improve communication with local law
enforcement
·
Define and expand the role of dispatchers in
reducing risk
·
Prohibit single person resource response to
violent incidents
·
De-commit personnel and equipment and leave if
violence commences or reoccurs during fire department operations
·
Obtain stakeholder understanding and buy-in of
response and deployment policies including non-response and non-engagement at
incidents of violence.
Every fire department should have
policies in place for the response to incidents of violence. In addition, it is important to meet with the
dispatch center to determine how firefighters can communicate they are involved
in a potential or actual violent incident.
For example, through meetings with our dispatch center, Missouri City
Fire & Rescue developed a policy that is easy for the firefighters to use
and a process the telecommunication operators were very familiar with. This policy provides a process if a
firefighter is subject to violence during fire department operations.
Through open communication with the
local law enforcement and the dispatch center, the fire department can develop
or review policies related to violent incidents. Additionally, firefighters should review
these policies on a regular basis in order to remain familiar with them if they
are ever needed. Finally, by teaching
firefighters to always expect the unexpected and how to respond appropriately,
we can ensure everyone goes home.
Russell Sander
Fire Chief
Missouri City Fire & Rescue Services
281.403.4302
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